Privacy Policy

Privacy Policy

HEYTIGO GLOBAL TRADE INŞAAT PAZARLAMA IC VE DIS TİCARET LTD STI
Last Updated: July 8, 2025
Applicable Regions:

  • GDPR (AB ve EEA)
  • CCPA / CPRA (CA, ABD)
  • KVKK (Turkiye)
  • LGPD (Brasil)
  • POPIA (South Africa)
  • Data Protection Act (Africa)
  • PDPA (Singapur, Malesia)

1. Scope of This Policy

This Privacy Policy explains how HEYTİGO GLOBAL TRADE INŞAAT PAZARLAMA İÇ VE DIŞ TİCARET LTD ŞTİ (“Company”) collects, processes, stores, and protects your personal data. It applies to website visits, account creation, product/service purchases, and communications. Our practices fully comply with globally applicable international data protection laws.

2. Personal Data We Collect

We may collect the following personal data:

  • Identity Information: Name, surname, date of birth
  • Contact Information: Email, phone number, billing and shipping addresses
  • Account Information: Username, password (encrypted)
  • Transaction and Order Data: Order history, shopping cart content
  • Payment Information: Card type, payment status (credit card details are only processed by authorized payment providers and are not stored by the Company)
  • Online Behavior Data: IP address, browser type, cookies
  • Marketing Preferences and Consents
  • Data Collected for Legal Requirements

3. Purpose of Data Processing

Your personal data is processed for:

  • Receiving, processing, and delivering orders
  • Account creation and management
  • Fulfilling legal obligations
  • Customer service and support
  • Personalizing and improving services
  • Marketing activities (only with explicit consent)
  • Security and fraud prevention

4. Legal Basis

Our data processing activities are based on:

  • Consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests

5. Sharing of Personal Data

Your data may be shared with:

  • Shipping and logistics providers
  • Payment infrastructure providers
  • Official authorities upon legal request
  • Web analytics and marketing service providers

International Transfers: All cross-border transfers are conducted with necessary legal safeguards.

6. Cookies Policy

We use cookies and similar technologies on our website. Non-essential cookies are only used with your consent. For details, please refer to our Cookies Policy.

7. Data Retention

Your personal data is retained only as long as necessary for processing purposes and in accordance with applicable laws. For example, invoice information is kept for 10 years.

8. Data Subject Rights

Under global privacy policies you have the right to:

  • Access, correct, or delete your personal data
  • Object to processing
  • Request data portability
  • Withdraw your consent

Submit requests to: support@heytigo.com

9. Security Measures

Your data is encrypted via HTTPS, stored on secure servers, and payment systems comply with PCI-DSS standards. Access is controlled and regular security audits are performed.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 18. If detected, such data is immediately deleted.

11. Policy Updates

This policy may be updated. The last updated date is listed at the top of the page and all changes are communicated.

12. Contact

For any questions regarding data protection and privacy:
Email: support@heytigo.com
Website: www.heytigo.com
Data Controller: HEYTIGO GLOBAL TRADE INŞAAT PAZARLAMA IC VE DIS TİCARET LTD STI